Shipping Policy
At Auvape VAPE Store, we are dedicated to providing you with high-quality products at competitive prices, backed by fast and reliable shipping across Australia.
Free Shipping
Enjoy free standard shipping on all orders over $199 within Australia. We are committed to efficient and cost-effective delivery for all our customers.
Shipping Methods & Estimated Times
We offer the following shipping options to meet your needs:
- Express Shipping: 1-3 business days via Australia Post Express Post.
- Standard Shipping: 5-12 business days within Australia.
Understanding Your Delivery Timeline
Your total delivery time is made up of two parts:
- Processing Time: This includes order verification, quality checks, and packaging. All orders are processed and handed to the carrier within 1 business day.
- Shipping Time: This is the carrier’s transit time, based on the method you selected above.
Please note that these timeframes are estimates and can occasionally be affected by factors beyond our control, such as carrier delays, public holidays, or remote locations.
Tracking Your Order
All orders are shipped using reliable, trackable services.
- You will receive a shipping confirmation email with your tracking number within 12-24 hours of your order being dispatched.
- You can track your package’s progress directly on the Australia Post website: auspost.com.au.
Need Help?
If you have any questions about your order’s shipment, our support team is here to assist you.
Email: info@au.auvape.net
We are committed to ensuring a smooth and satisfying shopping experience with Auvape VAPE Store.